Overview
What is Deputy?
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…
Easy to use!
Deputy works.
Smooth and Simple
Deputy is the time keeping leader!
Deputy cut back my time in the office, staff love it!
Simple timesheets management solution for a small business
An excellent solution for entering and managing timesheets
Flawless integration, user friendly interface.
Gets the job done for a fair price!
Deputy - Great for Employees, less great for HR
Deputy is a great match for our company and Direct Care staff
An intuitive, rock solid service that's worth the cost but with some minor quibbles
Deputy is a trusted sidekick
Custom Reporting I Need
User Friendly Game Changer!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Scheduling Only
$2.50
Scheduling, Time and Attendance
$4.50
Enterprise
Custom pricing for enterprise clients
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Deputy?
Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.
Deputy Features
- Supported: Scheduling
- Supported: Timesheets
- Supported: Time Clock
- Supported: Payroll Integration
- Supported: Communication
- Supported: Task Management
- Supported: Mobile
- Supported: Performance Management
- Supported: Time Tracking
- Supported: Shift Planning
Deputy Screenshots
Deputy Videos
Deputy Integrations
Deputy Competitors
Deputy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe |
Supported Languages | English, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese |
Deputy Downloadables
Frequently Asked Questions
Deputy Customer Size Distribution
Consumers | 2% |
---|---|
Small Businesses (1-50 employees) | 68% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(462)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.
Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.
Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.
Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.
Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.
Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.
User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.
Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.
Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.
Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.
Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.
Attribute Ratings
- 8.8Likelihood to Renew46 ratings
- 9.5Availability5 ratings
- 9.2Performance5 ratings
- 8.7Usability404 ratings
- 8.4Support Rating30 ratings
- 10Online Training2 ratings
- 10In-Person Training1 rating
- 8.1Implementation Rating398 ratings
- 7.8Configurability6 ratings
- 9.3Product Scalability5 ratings
- 6.7Ease of integration3 ratings
- 8.8Vendor pre-sale5 ratings
- 9Vendor post-sale5 ratings
Reviews
(1-25 of 77)An excellent solution for entering and managing timesheets
- User friendly interface.
- Easy timesheet approvals.
- Easy timesheet exports.
- Absence and leave management could be improved a little bit.
- Integration with payroll systems -- there is some integration with some providers, but not ours specifically
- Better exception management -- for example if a user forgets to check out and remembers to do so on their drive home, they should be asked to justify their check out away from company premises and enter their actual check out time.
An intuitive, rock solid service that's worth the cost but with some minor quibbles
- Pushing out updates to the schedule very quickly.
- UI is easy to navigate for staff.
- Copy and paste scheduling is amazing.
- The manager side UI needs improvement to be more intuitive.
- I have difficulty syncing it to my outlook calendar.
- The app and desktop environment don't sync perfectly and sometimes I need to push updates from the app when I've already done them via a workstation.
- The billing process is annoying, I'd rather just pay once a year.
Custom Reporting I Need
- Schedule templates
- Custom reports
- Time sheet exporting
- Enhanced interactivity with other applications
Deputy for Hospitality.
- Rostering
- Integrating with Payroll.
- Leave Management.
- Newsfeed: The ability to schedule when messages are sent to employees would be advantageous.
- Tasks: Being able to assign a task list to multiple areas instead of just being limited to one.
- Leave Requests: the ability to have customizable cut-off times for submitting leave (e.g. Leave requests for the next week can only be submitted up to 5 pm on Thursday the week prior).
- Tasks: Being able to assign tasks to individual employees and schedule when they receive the notification (i.e. if I am setting tasks at 11 pm at night for staff commencing work at 5 am).
- The ability to have a designated (management) employee included on ALL Newsfeed messages regardless of if they have been included. This would ensure proper moderation of the platform.
Deputy - Easy to use Time Tracking, Scheduling and Communication solution for any businesses in the Hospitality industry
- Timesheets.
- Time tracking.
- Integration with accounting system.
- Integration with awards.
- Tasks.
- Project or job management.
Best scheduling app I've used for my small business
- Scheduling employees in different areas
- Mobile app for employee communication
- Time tracker
- Allow for more HR content to be managed at onboarding
- Notifications are spotty, don't always get push notifications on my phone
Overall easy to navigate and use
- Moving shifts - loading templates
- Approving timesheets
- Calculates business costs, including providing weather updates helps with planning out the roster
- Changes to shifts - text notifications can be confusing and messy
- Visibility of staff pay rates should be hidden to other staff members including managers
- Onboarding
Great Time Tracking & Scheduling Software
- Time tracking
- Scheduling
- Mobile app
- Labor law compliance
- Not easy for management to assign PTO hours without first having employees request time off
Extremely user friendly and easy to navigate!
- Allows you to clock in and out on an App.
- Shows you when you are in range of your office on a map.
- Allows you to clock out for lunch breaks and request PTO within the system if your office elects to use those features.
- Not many bad things to say, maybe add some more color to the page. There is a lot of empty, white space.
- I get a notification every day reminding me to clock out about 10 minutes after I've clocked in. I'm not sure if this is necessary. It's nice, but maybe the reminders should come later in the day.
Deputy brings the best
- Makes scheduling easy
- Makes clocking in and out easy
- Has an easy to use app for your phone
- Makes requesting time off and seeing your schedule easy
- I would like more customizable options per store
- Having an option to just have leave or unavailability, but not both offered
Overall great tool for most businesses big and small
- Rostering.
- Newsfeed.
- Shift swapping and leave allocation.
- POS integration for Sales vs Wage Cost.
- Hospitality rostering - feels built for retail or normal office hours.
- Customer support is very basic. Always requires further clarification from more senior support agents for complex questions which takes time to achieve after long discussions with someone who can't comprehend what you are asking.
Deputy review
- Ph app features
- Costing for rosters/ reporting
- User friendly rostering
- Can post rosters with txt and email or none.
- The change of up loading new staff, is not as simple as it use to be.
- Be good if you could get a notification if staff have not logged in for the set shift.
- It’s would be helpful to be able to approve leave from my ph.
- It would also be helpful to be able to select all employees and approve timesheets instead of one at a time.
- And you can’t approve holiday pay in advance this would be helpful.
Easy to use
- Creating schedules
- Effective clock in by geo-location
- User friendly and easy to navigate
- Improve location information to provide addresses of the locations
- Allow downloads of the people with their information on a spreadsheet
- Instead of push notifications have proper notifications that start in the app, reminders to clock in, etc
- Publishing rosters with notifications sent to each and everyone.
- staff can submit their availability via app no more calls and msgs to verify shifts.
- Making roster is very intuitive.
- staff management and labour hours management with crystal clear reporting.
- Integration with my accounting software
- weekend loadings are not recorded when I export approved timesheets to QuickBooks I have to do it manually after having all this advanced software.
This Small Business Sheriff Loves Deputy!
- Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
- Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
- Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
- Task Management - simple to use task lists help keep my team organized
- Direct Messages - I'd love to just direct message employees.
- Training - Perhaps some onboarding documentation or a create your own training program. I feel like that is the next step in the evolution for Deputy. I would like the option to upload documentation and videos and then create a small quiz per "section" I'm currently using Google for Quizzes, I think Deputy can add this and charge more for it!
Good scheduling system with okay payroll functionality
- Easy-to-read schedule.
- ability to see if someone is available when making the schedule.
- Ability to see where someone clocked in or out.
- Ability to see how much someone has worked in a given period of time.
- Ability to see overtime and overall payroll costs.
- Integration with ADP changed, causing a lot of payroll headaches.
- Qualifications do not automatically update on prebuilt schedules, so it looks like someone is unable to work a shift when actually they can.
- Not enough flexibility with access levels for different types of employees.
- With a weaker internet connection, lag times and refreshes can make working in the system extremely difficult.
- There needs to be a "restore" function in the event someone inadvertently deletes a 100+ employee schedule.
Deputy the World!
- Keeping track of hours.
- Reporting is very helpful when supplying supporting documents to clients.
- Interacts with Xero for employees' or contractors' time, allowing very quick admin turnaround for these types of payments.
- Longer descriptions when choosing jobs to click into. Currently, only 3 characters long. Can sometimes make it difficult to distinguish between jobs.
- If Deputy ran in the background ( unsure of efficiency for battery life) and popped up with a notification, once arriving at the site, asking users if they are working in the area they've been assigned, this would help with missed start times. Deputy uses GPS when inputting locations in setup, so would be a handy addition.
Acceptable but we aren't blown away
- Easy to see schedule at a glance.
- Easy to offer up shifts.
- Tech support responds quickly.
- Notifications in the app aren't reliable - sometimes our employees don't get them.
- Deputy doesn't have labor law data for our jurisdiction.
- Wish the support documents were more clearly written.
Easy to use, quick learning curve, and highly scalable!
- Time tracking for payroll.
- Location tracking of clock-ins.
- QuickBooks Payroll integration.
- Leave tracking - it is available, but would be nice to have a more simple report or sheet view of this.
Don’t hesitate - this works
- Offering out of shifts.
- Shift notifications.
- Timesheets.
- Mobile app.
- Leave planner.
- Pending shift swops make the shift less visible to potential people wanting to pick it up.
- Difficult to grant guest viewers access to retrospective Rota.
Easy to post open shifts for casual staff
- Easy to set shift times and send out notification about available shifts
- I like that you can archive and unarchive employees as some of our employees leave for long periods of time then come back for the summer
- I like that employees can transfer their own shifts to each other to work out their own scheduling
- If I receive a shift notification it would be good to be able to see who is working the shifts when I click on it
Deputy may be more of a Patrol Officer
- Integration with payroll.
- Timeclock is easy to use.
- Mobile app for clocking in/out with GPS stamp.
- Schedule function tedious and time-consuming.
- They charge monthly for the administrator even if they don't use any of the functions.
- They also include administrators on the list of employees even if they don't use the functions.
Poor customer service and difficult payroll integration
- Shift schedule
- Notifications
- Integration with ADP
- Leave Request
- No employee phone list available
- Customer service and support
Deputy for Increased Efficiency
- Schedule sharing
- Location and skills differentiation for shifts
- Adding qualifications to shifts and to employee profiles
- Private notes about employees
- Having to add multiple shifts when more than one employee is needed for a shift
- Not having sub-categories to apply to a specific shift when a specific qualification is needed
Scheduling for Everyone!
- Employee schedule notifications.
- Tardiness notifications.
- Schedule conflict handling.
- Multiple location scheduling.
- Individual scheduled vs actual reports seem to be missing.